SubMachine
  • Welcome
  • Getting Started
    • Quickstart
    • Publish your docs
  • What is SubMachine?
  • What is a mogrt?
  • Support
  • The SubMachine Discord Server
  • Bug Report Form
  • Premiere Pro bugs in 24.2.x
  • Workflow
    • Getting via aescripts
      • Installing via aescripts
      • Managing your SubMachine Licences and Cancelling SubMachine via aescripts
    • Getting via Gumroad
      • Installing via Gumroad
      • Managing your SubMachine Licences and Cancelling SubMachine via Gumroad
    • Accessing SubMachine
    • Creating your transcription. [Video Tutorial]
    • Exporting Captions as SRT
    • Generating MOGRTs from SRT
    • So what do all these Mogrts do, exactly?
    • Syncing between Mogrts
    • What's in the toolbox!?
    • Editing Mogrts in After Effects
    • So, now what?
    • Tips
    • Known Issues/Limitations
    • Uninstalling SubMachine Manually
  • FAQs
    • General
      • How do I create text on two lines instead of a single line?
      • The changes I made to a MOGRT in After Effects do not seem to be applied when I create Subs.
      • SubMachine appears frozen or nothing happens?
      • Can I mute the annoying ding sound?
      • I’m trying to use the tools and nothing is happening?
    • Pre Purchase Questions
      • What is SubMachine?
      • How much does SubMachine cost?
      • Will you be considering location based pricing?
      • SubMachine Languages
      • SRT and MOGRT Languages
    • Download
      • Where can I download SubMachine?
    • Installation
      • Win: the SubMachine .exe file it tells me “Windows Protected your PC” and won’t install
      • Mac: When I try to open the SubMachine .pkg it says that it’s from an unknown developer?
      • Where is SubMachine in Premiere Pro?
    • Login
      • When I went to log in it said the email address doesn't match the one on file?
      • SubMachine says “You have not logged in on this computer before” or “SubMachine unverified”
      • When I try to login to SubMachine I get a message that says “No IDs available.”?
    • How do I use SubMachine?
    • SRTs
      • Why am I getting tags like ‘<font color=’ and ‘</font>’ in my mogrt text?
    • Create Subs
      • I get error 158, 159, 166 or 169 or any other number errors?
      • When I select the Create Subs button nothing happens?
      • I get an error message saying “Unknown error while loading Motion Graphics template.”
      • Why am I seeing lots of gaps between subtitles?
      • Why does Premiere Pro say the mogrts are corrupt?
      • When I create subs some letters look weird, different sizes or different fonts.
      • When I create subs my preview/program monitor goes black.
      • When I create subs they come out with default text like “SubMachine: Easy Engaging Subtitles.”
    • Mogrts
      • Double Lined MOGRTs
      • Can you do x, y, z subtitle style?
      • I’ve edited and exported a SubMachine MOGRT but when I run Create Subs nothing’s changed.
      • Why is my text getting cut off on the left and right hand sides when I enlarge the text to much?
      • I can’t set a custom font in the TikTok mogrt.
      • Where is the “Individual Word Background” MOGRT?
      • I can’t find the "Individual Word Background" in the current version of Submachine?
      • Where can I see all the different MOGRT styles?
    • Syncing
      • I made a subtitle graphic look the way I want, how do I apply this to the other subtitles?
      • Clicking “Sync All” with my playhead on the .MOGRT with the settings I like, isn’t applying.
      • I did that, but some of my settings still did not Sync.
      • I’m syncing settings between mogrts, but they only are taking effect on every other line.
    • Editing subs in Premiere Pro
    • Edit subs in After Effects
      • I made a MOGRT look just the way I like, how do I save these changes to use in the future?
      • How do I create my own new looks in After Effects?
    • Exporting Sequences
      • When I export my sequence it’s all black.
      • Premiere Pro keeps crashing when I render or export a sequence that includes SubMachine mogrts
  • Uninstalling SubMachine
  • I’d like to become a SubMachine Affiliate
  • I have a problem not addressed by this guide!
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  1. Workflow
  2. Getting via Gumroad

Managing your SubMachine Licences and Cancelling SubMachine via Gumroad

PreviousInstalling via GumroadNextAccessing SubMachine

Last updated 8 months ago

You can cancel your SubMachine account at any time via your Gumroad account.

These Gumroad links might be useful:

https://customers.gumroad.com/article/278-guide-to-memberships
https://customers.gumroad.com/article/192-how-do-i-cancel-my-membership
https://help.gumroad.com/article/247-what-your-customers-see
https://help.gumroad.com/article/282-how-do-purchases-work-for-my-customers